Hyatt Hotels: Please reconsider your action on the Skywalk Memorial in Kansas City, MissouriPosted: December 9, 2011
Mr. Farley Kern
Vice President, Corporate Communications
Hyatt Hotels Corporation
Dear Mr. Kern,
Thirty years after the Kansas City Hyatt Regency Hotel skywalks collapsed, I have learned that the Hyatt Hotel Corporation will not contribute to a memorial for the victims of the worst structural failure in U.S. history. “We are disappointed that we will not have the opportunity to continue to operate the hotel and as such, Hyatt will not be making a donation to the Skywalk Memorial,” said a letter dated Nov. 30 from Rusty Macy, general manager of the former Hyatt Regency Crown Center.
The disaster killed 114 guests and employees at the Hyatt Regency Hotel in Kansas City and injured more than 200 others.
I suspect the Hyatt Hotel Corporation has made millions of dollars operating the hotel during the past three decades. It should donate a small portion of those profits to the Skywalk Memorial.
I admit, I do take this personally. I covered the tragedy that terrible night as a reporter. I saw first hand the suffering that took place. The memory haunts me and many others to this day.
I implore the Hyatt Hotel Corporation to reconsider its action; For the sake of your company’s credibility and out of respect for the victim’s of the Hyatt Regency skywalk collapse.
Where is the Hyatt’s corporate responsibility? Your company is in the hospitality business. Why is it inhospitable to the memories of the hotel guests and employees who died in your hotel? Where is your corporation’s sense of human decency?
Because of the Hyatt Hotel Corporation’s action, I must now boycott Hyatt properties as an act of conscience dedicated to the memories of the innocent men, women and children who died and were injured in the Hyatt Regency Hotel collapse.
Please reconsider this decision. Honor and help memorialize those Hyatt Regency Hotel guests and employees who died at your property 30 years ago.
Bernard Rogers McCoy